To ensure a safe, convenient riding environment for all passengers, JR East has an active accessibility program for updating the facilities in its stations. JR East has updated and redesigned many of our restrooms to provide accessibility for wheelchair passengers and passengers traveling with children. Advanced ticket machines provide guidance in English. The convenient touch screen makes it easy to purchase most tickets and add money to Suica cards.
The JR East priority seating policy gives priority to seats on all cars to the elderly, people with disabilities, people with children and pregnant women.
For easy identification, pregnant women often carry a special maternity icon. Stations are equipped with full-color LED displays, showing train information including destinations and departure times. If there is a disruption in train service, monitors near the ticket gates provide updates in English and Japanese.
To view this content, JavaScript must be enabled. Ascending and Descending Escalators. Escalator Assistance for Wheelchairs. Accessible, Family-friendly Restrooms JR East has updated and redesigned many of our restrooms to provide accessibility for wheelchair passengers and passengers traveling with children.
Priority Seating Policy and Signage The JR East priority seating policy gives priority to seats on all cars to the elderly, people with disabilities, people with children and pregnant women. Tactile Paving Tiles and Handrails. Magnetic Writing Tablets for Written Communication. Information Updates during Transportation Disruptions If there is a disruption in train service, monitors near the ticket gates provide updates in English and Japanese.
